Refund policy

Refund & Returns Policy

We want you to love your purchase.

If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Return Conditions

Items must be:

  • Unused
  • In their original packaging
  • In resalable condition

Non-Returnable Items

We cannot accept returns for:

  • Used products
  • Damaged items caused by misuse
  • Items returned without prior contact

Refunds

Once your returned item has been inspected, your refund will be processed to your original payment method.

Refunds typically take 5–10 business days to appear, depending on your bank.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Email:

hellowhomeuk@hotmail.com